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Service

Camera &
Telematics

Event review, driver coaching, and technology that proves your case — managed daily by real coaches, not just an app.

Scope of Work

What's included.

Program Setup

  • Learn your current structure and level of driver involvement.
  • Develop a Camera Management Policy, reviewed annually for effectiveness.
  • Develop a Camera Coaching Plan, reviewed quarterly for effectiveness.

Daily Event Management

  • Review camera events daily.
  • Provide coaching notes to drivers directly.
  • Document every event on a data sheet.
  • Weed out non-applicable events so your team focuses on what matters.
  • Notify management directly of egregious events.
  • Identify behavior trends before they result in accidents.
  • Support management in driving driver utilization of the system.

Data & Reporting

  • Track behavior trends to guide the broader safety program.
  • Track coaching effectiveness to build a high-impact coaching plan.
  • Daily camera reports with data your camera program does not track.
  • Monthly summary of data.
  • A dashboard of individual driver behaviors coached.
  • A target list of at-risk drivers with a plan to mitigate behaviors.

Leadership Coaching

  • Behavior-change coaching for leadership.
  • A repeatable process for in-person coaching.
  • Detailed positive coaching verbiage for use outside the camera system.
  • Monthly review of camera events and trends with your team.

Camera hardware, installation, wiring, connectivity, and data plans are provided under separate agreement and are the Client's responsibility; the Consultant does not own, operate, or warrant the camera equipment.

Online Training Platform

Build effective coaches through Driver Education Network.

Our Effective Coaching course lives on Driver Education Network — a dedicated LMS that teaches supervisors and safety leaders how to run behavior-change coaching that actually sticks. Sign up to get your team certified in the coaching methods behind every camera program we manage.

Keep Exploring

Other services.

Cameras only work if someone does something with the footage

Fleets install cameras expecting the hardware to change behavior. It does not. The camera records an event, an algorithm scores it, and unless a human reviews it and talks to the driver, the only thing that changed is that you now have evidence of a behavior you did not address.

The work is in the review loop: someone watching the events that matter, separating the false positives from the real ones, and getting to the driver while the event is still recent enough to be a conversation rather than an accusation. A drowsy-driving alert reviewed the same week is coaching. The same alert reviewed two months later is a discipline problem.

Managed camera work covers event review, driver coaching, face-to-face sessions for the serious events, and documentation of both the event and the response. That documentation is what turns footage from a liability into a defense: it shows you knew and you acted.

Footage cuts both ways in litigation. A fleet that reviews and coaches has a record of intervention. A fleet that records and ignores has a record of notice without action, which is worse than no camera at all.

FAQ

Frequently asked questions.

Do cameras actually predict crashes?

Less than vendors imply. In our own analysis of one carrier's data, camera behaviors like speeding and phone use did not predict which drivers had accidents; tenure, prior accident history, and rule-compliance patterns did. Cameras are excellent at documenting and coaching events. Treat predictive claims carefully.

Which camera systems do you work with?

We work across the major vendors rather than reselling one. The event review process is the same regardless of whose hardware produced the clip.

Will drivers quit over cameras?

Some will, and how the rollout is handled decides how many. Fleets that introduce cameras as a coaching tool and follow through on that framing lose fewer drivers than fleets that introduce them as surveillance and then use them that way.

Ready to put this
to work?

A focused strategy session with our leadership. No binders. No jargon. Just a clear read on your risk and a plan to lead.

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